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Human Resources Director - Dominican Republic Office Based (Tamboril On-site)

Job Details

Job Ref:
HUMAN002681
Location:
Remote, Dominican Republic
Category:
Human Resources
Employment Type:
Full Time
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Overview

ABOUT UA/TOP CHOICE APPAREL
For over 40 years, UA/Top Choice Apparel (TCA) has been synonymous with fashion-forward specialty apparel for the medical and culinary professions. We are proud to support our valued customers - true heroes giving back with every shift. Our culture includes a long history of philanthropy and community support. Our strong values and unique culture are built on collaborating not merely as coworkers, but as family and friends. From the beginning, we provide candidates with an authentic look into how Top Choice Apparel embraces their skills and perspectives, all in ways that continue to set us apart.
 
ABOUT THE ROLE
The Director of Human Resources is responsible for aligning workforce capabilities with business objectives, driving and monitoring HR key performance indicators (KPIs), and consistently delivering organizational results through continuous improvement, management reporting, strategic talent development, and executive-level HR leadership. This role serves as a strategic partner to leadership while ensuring compliance, employee engagement, operational excellence, and effective labor relations.
 
WHAT YOU’LL DO
  • Strategic HR Leadership
  • Develop, implement, and ensure compliance with company policies, procedures, and internal controls.
  • Establish, monitor, and analyze HR performance metrics and KPIs, developing strategies aligned with industry best practices.
  • Partner with business leaders to align workforce planning and talent strategies with organizational goals.
  • Lead all Human Resources operations and personnel activities within the department.
  • Serve as a liaison and primary point of contact for internal and external business partners.
  • Collaborate closely with managers and corporate teams based in the United States.
 
  • Employee Relations & Labor Compliance
  • Advise management on employee relations matters, disciplinary actions, HR policies, procedures, workplace practices, safety, and labor issues.
  • Manage employee separations and represent the company before labor authorities and government agencies as required.
  • Ensure full compliance with all applicable labor laws and employment regulations in Haiti and the Dominican Republic.
  • Foster and maintain productive communication between labor unions and company leadership.
  • Intervene in employee relations and union-related matters to support conflict resolution and positive workplace outcomes.
  • Ensure all company policies, procedures, and employment practices are properly documented and maintained.
 
  • Talent Acquisition & Workforce Management
  • Plan, coordinate, and oversee recruitment, selection, onboarding, and orientation programs.
  • Manage employee lifecycle activities including promotions, transfers, leaves of absence, vacations, disability cases, and terminations.
  • Develop and maintain job descriptions and position profiles aligned with organizational structure and business needs.
  • Coordinate workforce planning and staffing requisitions to meet operational demands.
 
  • Employee Development & Engagement
  • Design and implement employee engagement, motivation, recognition, and incentive programs.
  • Provide coaching, guidance, leadership, and support to employees and managers.
  • Coordinate ongoing training and development initiatives to enhance employee performance and organizational capability.
  • Foster a culture of accountability, continuous improvement, professional growth, and high performance.
 
  • Compensation, Payroll & Administration
  • Oversee compensation programs and labor cost management.
  • Review and verify payroll accuracy, employee hires, terminations, and compensation changes.
  • Ensure payroll systems are maintained accurately and processed on time.
  • Manage employee records and HR documentation, including employment verification letters, recommendation letters, and administrative requests.
  • Oversee departmental budgeting and resource planning.
 
  • Reporting & Operational Excellence
  • Prepare and present regular management reports on HR performance, workforce trends, and departmental initiatives.
  • Monitor attendance, absenteeism, turnover, labor costs, healthcare costs, and workforce productivity metrics.
  • Ensure employees have the necessary tools, resources, and support to perform effectively.
  • Implement corrective actions and approved improvements resulting from audits and compliance reviews.
  • Maintain organized HR documentation and information systems for easy access and reporting.
  • Perform other duties and special projects as assigned by senior leadership.
 
  • Key Operational Responsibilities
  • Monitor daily and weekly absenteeism reports.
  • Manage payroll review and approval processes.
  • Track workforce attendance and strive to maintain attendance levels above 98%.
  • Prepare weekly and monthly turnover reports.
  • Oversee disciplinary processes and documentation.
  • Manage departmental metrics, labor costs, and HR reporting.
  • Coordinate procurement of departmental supplies and work tools.
  • Ensure compliance with administrative processes and company policies.
  • Lead employee engagement and performance improvement initiatives.
 
WHAT YOU’LL BRING
  • Language Skills: Spanish – Advanced. English – Intermediate. French – Intermediate. Haitian Creole – Basic
 
  • Education & Experience: Bachelor’s in Psychology, Human Resources Management, Business Administration, or a related field required or Master’s Degree in Human Resources, Business Administration, Organizational Development, or a related discipline preferred.
 
  • Experience: Minimum of 15 years of progressive Human Resources experience, including leadership roles at the department, management, and director levels. Proven experience leading HR managers, department heads, and functional leaders across multiple HR disciplines. Extensive experience overseeing employee relations, labor relations, talent acquisition, payroll administration, conflict resolution, organizational development, and compliance. Experience supporting large-scale operations, preferably within manufacturing, industrial, or multi-site environments. Demonstrated ability to partner with executive leadership and corporate HR teams to drive strategic business objectives.
 
  • Technical Skills: Advanced Microsoft Office Suite proficiency. Advanced experience with HRIS, payroll systems, and computerized business systems. Strong reporting, analytics, and HR metrics management skills. Experience utilizing data and KPIs to drive business decisions.
 
  • Leadership Competencies: Strategic thinking and business acumen. Strong organizational and self-management skills. Effective communication and collaboration. Results-oriented mindset. Leadership through influence. Strong decision-making and conflict-resolution abilities. Innovation and continuous improvement focus. Sense of urgency and accountability. Planning and organizational excellence. Logical and analytical thinking. Ability to work effectively under pressure. High level of discretion and confidentiality. Strong interpersonal and relationship-building skills. Impact and influence across all levels of the organization.
 
 
WHERE YOU’LL WORK
 
OFFICE-BASED – On-Site Collaboration
This is an office-based role located in Tamboril, Dominican Republic.
 
PLENTY OF BENEFITS TOO
TOP CHOICE offers a full range of benefits that address both your health and financial needs:
  • Statutory benefits
  • Referral program – get paid to work with friends
  • Medical insurance
  • Relocation to Codevi
  • Gas
  • Regular recognition, social activities, and events – mandatory fun
 
 TOP CHOICE IS AN EQUAL OPPORTUNITY EMPLOYER
As an employee of any TOP CHOICE division, you will be part of an established and dynamic organization. We believe that success starts from within, and we are seeking individuals who thrive in an environment that encourages and supports self-management. To provide equal employment and advancement opportunities to all individuals, employment decisions at TOP CHOICE will be based on merit, qualifications, and abilities. TOP CHOICE does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. TOP CHOICE will make reasonable accommodation for qualified individuals with known disabilities unless doing so would result in an undue hardship. 
 
 

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