Director, Operational & AI Efficency

Job Details

Job Ref:: DIREC002658
Location:: Corporate Office, 101 NE 3rd Ave, Fort Lauderdale, FL
Category:: Corporate Operations and Project Management Office
Employment Type:: Full Time

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Overview

ABOUT UA/UNIFORM ADVANTAGE BRANDS

For over 40 years, UA Brands has designed fashion-forward apparel for the medical and culinary professionals who make a difference every day. We’re proud to support the people behind the work, those showing up and making an impact every shift.

We’re a purpose-driven team with a strong commitment to community, collaboration, and service. Here, you’ll find a culture that values connection, fresh perspectives, and real impact.

From the start, we’re committed to giving you an authentic look at life at UA Brands and how you can grow, contribute, and make your mark.

ABOUT THE ROLE

Uniform Advantage is transforming how work gets done across retail, e-commerce, supply chain, distribution, manufacturing, and corporate functions using AI, automation, and data.

We’re hiring a Director of AI Transformation & Operational Excellence to lead this effort end-to-end. This role is ideal for someone who has led digital transformation, AI adoption, or enterprise automation programs and wants to own both strategy and execution.

You will define how AI and data improve business performance from demand planning and inventory optimization to customer experience, finance automation, and operational efficiency, and then deliver those outcomes across the organization.

This is a hands-on leadership role. You will build the roadmap, lead cross-functional teams, implement solutions, and be accountable for measurable results.

WHAT YOU’LL DO

AI Strategy, Digital Transformation & Program Leadership

Define and lead the enterprise AI, automation, and operational excellence roadmap
Translate business strategy into executable programs across retail, supply chain, finance, and e-commerce
Establish KPIs, OKRs, dashboards, and success metrics tied to cost savings, productivity, and revenue growth
Identify risks, dependencies, and sequencing across multiple transformation initiatives

AI, Data & Automation Delivery

Lead the full lifecycle of AI and data initiatives: problem definition → data → modeling → deployment → adoption → ROI
Build and scale AI solutions such as:
- Demand forecasting & inventory planning
- Supply chain and procurement automation
- Customer analytics & personalization
- Financial process automation (e.g., close, reporting)
Ensure solutions are production-ready, secure, scalable, and aligned with data governance standards
Manage an internal AI product portfolio, including roadmaps, releases, and adoption tracking

Cross-Functional Leadership (Retail, Corporate, Supply Chain)

Lead initiatives across:
- Retail stores & merchandising
- E-commerce & digital marketing
- Distribution, warehouse, and supply chain operations
- Finance, HR, and corporate functions
Translate between business leaders and technical teams (data, engineering, IT)
Drive alignment across stakeholders without direct authority

Technology, Systems & Vendor Management

Partner with IT to define data architecture, governance, and integration standards
Work with enterprise systems such as:
- ERP (Microsoft Dynamics AX or similar)
- E-commerce platforms (Salesforce Commerce Cloud / SFCC)
- Warehouse Management Systems (WMS, e.g., Manhattan Scale)
- POS systems (Retail Pro / PRISM)
Manage vendors and platforms, including AI tools (LLMs), automation tools, and data platforms
Lead vendor selection, contracts (SOWs), and performance management

Change Management, Training & AI Adoption

Build and lead enterprise-wide AI training and enablement programs
Increase adoption of AI tools across business teams (operations, merchandising, marketing, finance)
Develop internal champions and “AI change agents” across departments
Design human + AI workflows that improve productivity and employee experience

Executive Communication & Business Impact

Present program updates, risks, and ROI to executive leadership
Translate technical concepts into clear business outcomes
Build and maintain business cases tied to cost reduction, efficiency gains, and revenue growth

Required Qualifications

Bachelor’s degree in Business, Computer Science, Data Science, Engineering, or related field
8+ years leading digital transformation, AI/ML, data, or enterprise technology programs
Experience in retail, e-commerce, supply chain, distribution, or manufacturing environments
Proven ability to lead cross-functional programs without direct authority
Hands-on experience with:
- AI tools (LLMs, automation platforms)
- Data platforms/cloud data warehouses
- Business process automation
Track record delivering measurable outcomes:
- Cost savings
- Operational efficiency
- Revenue growth
Strong program management skills (risk management, resource planning, dependencies)
Excellent communication and executive presentation skills

PREFERRED QUALIFICATIONS

Master’s degree (MBA, Data Science, Engineering, or similar)
Experience with:
- Demand planning, inventory optimization, or supply chain analytics
- Retail operations, merchandising, or omnichannel commerce
Familiarity with:
- Salesforce Commerce Cloud (SFCC)
- Microsoft Dynamics AX (or similar ERP)
- Warehouse Management Systems (WMS)
Background in Agile, Scrum, SAFe, or hybrid delivery models
Experience leading AI adoption, training, or change management programs
Consulting or advisory experience in enterprise transformation

WHERE YOU’LL WORK

HYBRID – The Best of Both Worlds

Have the flexibility to work on-site/in the business and remotely during the week. You’ll spend a few days a week in our office for collaboration/in-person engagement and have the flexibility to work from home on other days. While on-site, join other team members in the spacious Quad for lunch or enjoy our ongoing wellness activities. Employees are expected to be online and available during their team's core business hours. The company computer is provided for business use.

WHY YOU’LL LOVE WORKING HERE
We offer a comprehensive benefits package designed to support your health, finances, and work-life balance:

Medical, Dental & Vision Coverage
401(k) with Company Match
Paid Time Off & Holiday Pay
Company-Paid Short & Long-Term Disability + Life Insurance
Employee Assistance Program (EAP)
Employee Discounts & Referral Bonuses
Volunteer Time Off

Plus, additional perks like pet insurance, legal coverage, wellness benefits, and more.

UA IS AN EQUAL-OPPORTUNITY EMPLOYER

As an employee of any UA Brands division, you will be part of an established and dynamic organization. We believe that success starts from within, and we are seeking individuals who thrive in an environment that encourages and supports self-management. To provide equal employment and advancement opportunities to all individuals, employment decisions at UA Brands will be based on merit, qualifications, and abilities. UA Brands does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. UA Brands will provide reasonable accommodations for qualified individuals with known disabilities unless doing so will result in undue hardship.

We are a Drug-Free Workplace.

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"A uniform that fits right and feels great has the power to change a caregiver's day."
- Susan Masimore CEO, Uniform Advantage

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Contact Us

If you like what you’ve heard about us so far and believe you’re exactly the ambitious, self-motivated professional we need, we’d love to meet you!

Email: jobs@uabrands.com